Managing your AI phone line from iPhone and Android

Is there an AI phone app for iPhone and Android

An AI phone app for iPhone and Android is a mobile app that lets a business owner see what an AI phone agent did on their business number: who rang, what the caller wanted, and what was booked. Prepaid AI is building both apps now. Until the apps are out, the same information is in the browser dashboard.

It matters less than you might expect. The part of an AI phone line that has to work every minute is the answering, and that happens on our side, not on your handset. Your phone can be flat, in a drawer or in flight mode, and callers still get an answer, a booking or a message taken.

What you want from your phone is a quick way to find out what happened. A browser does that job today. The apps will make it faster to reach. The apps page describes what each one is for, with separate pages for the iPhone app and the Android app.

What you can do from a phone browser today

The Prepaid AI dashboard in a phone browser shows every call your AI answered with a summary and a full transcript, the messages it took, the appointments it booked, the people who have called, and whether your AI is on a call right now. The dashboard also lets you change what your AI knows.

Here is how that plays out in a working day.

Read a call instead of ringing back to ask

Every call is recorded and transcribed, with a short summary on top. Standing in a car park between jobs, you can read in half a minute what a caller wanted and what your AI told them. You only ring back the ones that need you, and you already know why they called when you do.

Deal with messages and urgent calls first

When your AI takes a message, or flags a call as urgent because the caller used one of your urgent words, it lands in the dashboard with the caller's name and number. You also get an email when a message is taken, so your phone's mail notification is your heads-up for now.

See today's bookings

Appointments your AI made while the caller was still on the line sit in the Calendar page. If you have pasted in your Google Calendar's private address, your AI only offers times you are free there too, so a job you put in your own diary this morning won't be booked over this afternoon.

Check whether your AI is on a call

The live view shows when your AI is talking to someone right now and how many of your plan's lines are in use. It shows presence, meaning who and for how long. What was said arrives when the call ends, as the summary and transcript.

Work through your callers

The People page groups everyone who has called, with the ones who need a call back at the top. Each person has one history: every call, what they asked and any booking.

Fix an answer on the spot

If you read a transcript and your AI got something wrong, or didn't know, you can correct it from your phone. Open the Brain, change the detail and save. Questions your AI could not answer are listed for you, so adding the answer once means the next caller gets it. There is more on that in how an AI phone learns your business.

Top up and keep an eye on minutes

The Billing page shows your plan, the minutes left and your credit balance, and you can recharge from there. Low balance and plan expiry notices also come by email, so you are not relying on remembering to look.

How to add the dashboard to your home screen

A home screen icon opens your dashboard with one tap, without hunting through browser tabs.

On an iPhone, in Safari

1. Open Safari and sign in to your dashboard.
2. Tap the Share button, the square with an arrow pointing up.
3. Scroll down and tap Add to Home Screen.
4. Give it a short name and tap Add.

On Android, in Chrome

1. Open Chrome and sign in to your dashboard.
2. Tap the three dots at the top right.
3. Tap Add to Home screen. Some versions word it as Install app.
4. Confirm the name and tap Add.

The icon opens straight to your dashboard. You stay signed in the way you would on any site, so use your phone's lock screen as the lock on your business calls too.

What works where

The honest gap today is the notification. In the browser you hear about a message through email. The iPhone app is designed around a notification for every message and urgent call, and the Android app around a list of callers with call-backs first.

Three habits that make mobile management work

Do the first setup on a computer. Reading over what your AI learned from your website, writing your services and setting your hours is easier with a keyboard. How to set up an AI phone walks through it. After that, your phone is all you need most days.

Set your urgent words carefully. These are what turn an ordinary message into a flagged one. Too few and a real emergency sits in the list. Too many and everything is urgent, which means nothing is. Start with the three or four situations you would truly want to be interrupted for.

Pick two times a day to look. Mid-morning and late afternoon suits most owners. Urgent calls reach you anyway, because your AI can put a caller through to you when your rules say so. Everything else can wait.

If you are curious what your callers experience while you are not looking, what callers hear on an AI phone goes through a call from their side, including the line at the start where your AI says it is an AI.

Start from the phone in your hand

You can begin on your phone right now. The free trial runs 7 days with no card, and you can talk to your AI in the browser before you pay anything. When you want a local number of your own, plans start at US$29 for 100 minutes over 30 days. The pricing page has every plan.

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