prepaid.ai vs Ringly
Ringly is an AI phone agent for Shopify stores: it looks up orders, starts returns and passes harder calls to your support team. It bills per resolved conversation, not per minute. prepaid.ai is a general AI receptionist for service businesses that answers and books into a calendar, sold as prepaid plans of minutes. If your calls are about online orders, Ringly is built for that.
Last checked · their details from Ringly’s own public pages, prices as listed there
What each one offers.
Ours is read from our live plans in the United States. Theirs is what their own pages said; the small number beside a fact points to the page it came from.
| Feature | prepaid.ai | Ringly |
|---|---|---|
| How you pay | Prepaid plans of 30 days with minutes included, metered per second. Top up when you need more. | Per billable conversation, not per minute. Spam, hang-ups, wrong numbers and callers passed straight to a human are free.1 |
| Starting price | US$29 for 100 minutes every 30 days (Lite, United States). | “$99 a month minimum, which covers your first 50” conversations, then $1.99 each.12 |
| Free trial | 7 days free, no card. Build your AI and talk to it in the browser first. | “Try for free”, with no trial length stated, and a 30-day money-back guarantee.12 |
| Contract | None. A plan runs 30 days; recharge when you want to. | No contract, month to month; “Cancel anytime.”12 |
| Who answers | An AI phone line. We don’t offer live human receptionists. | Seth, an AI agent, 24/7. Calls go to your team by “a live transfer, a ticket in your help desk or an email”.2 |
| Books appointments | Yes, during the call, into a time it has checked is free. | Not stated on their public pages |
| Calendars named | Its own calendar, plus Google Calendar by sign-in and any iCal link for busy times. | Not stated on their public pages |
| Tells callers it’s an AI | Yes, at the start of every call, in the words each country asks for. | Not stated on their public pages |
| Numbers and countries | A local number in the United States, New Zealand, Australia, the United Kingdom, Canada, Ireland, Spain, France, Germany and Netherlands, or forward the number you have. | A free US or Canadian number with the plan, or keep your own.12 |
| Integrations and API | An MCP server, an API and webhooks. | Built for Shopify. Gorgias, Zendesk and Recharge named; works alongside Aircall, RingCentral, Dialpad or CloudTalk.12 |
Honest about where each one wins.
- You run a Shopify store and most calls are about orders, tracking and returns.
- Your support team works in Gorgias or Zendesk and wants calls as tickets.
- Callers speak many languages. They list 40, switching mid-call.
- You want to pay ahead: a 30-day plan with minutes included, and no contract.
- You want callers told it’s an AI at the start of every call.
- You want it to book into Google Calendar while the caller is on the line.
- You want a local number in the United States, New Zealand, Australia, the United Kingdom, Canada, Ireland, Spain, France, Germany and Netherlands.
- You want to hear your own AI before you pay, with 7 days free and no card.
Ringly’s details were read on their own pages on . Prices and plans change, so check their page before you decide. Anything their pages did not state is left blank above rather than guessed.
- 1Ringly pricingwww.ringly.io/pricing
- 2Ringly home pagewww.ringly.io/